Technical Support Assistant


Dependent on experience


Crowborough, East Sussex

Vacancy Type


The Role

The successful candidate will work alongside our current technical support team taking telephone calls and providing system operational support and fault diagnosis for field engineers.  Tasks include, but not limited to, taking telephone calls, logging call information, setting up test system and supporting the onsite engineering team members. Any other tasks as required by the Operations Manager.

All training will be provided.

The Person

We are looking for a self-motivated person who has great attention to detail, excellent communication skills and can consistently produce high quality work. The person would ideally have an interest in electronics and technology. They will be able to work independently but also as part of a team.

The Package

  • TOIL
  • Profit related annual bonus
  • 37.5 hours a week (Monday – Friday, 9am to 5pm)
  • Permanent contract
  • Company pension
  • Private health scheme
  • Life insurance
  • Profit related quarterly lunches
  • Work clothing
  • Company social events
  • On-site parking

Date Posted:


Deadline to apply for this role:

22nd July 2024

To apply for this role, please contact Kirsty Mitchell by email or call 01892 600965.

Baldwin Boxall - Life Safety Emergency Communication Alarm Systems

Baldwin Boxall embraces diversity. Our company values the unique perspectives and varied experiences each individual brings.

We encourage applications from all backgrounds, and our employment decisions are based on skills, merit, and qualifications without bias towards race, colour, religion, nationality, gender, sexual orientation, gender identity, age, disability, veteran status, or any other aspect of diversity.

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