BBTB Date: 23 May 2024
BBTB Number: BBTB-116
BBTB Title: Change to optional supply of glazed rack doors
System Description: VA / PA Rack Systems
Product(s) Affected: RK6U – RK47U Rack Systems
Reference: ECR5502
Priority: 2 Important
Description of Change:
Historically Baldwin Boxall have always included by default a chargeable glazed door in all quotes for assembled RK6U – RK47U Rack Systems. Following a review of customer feedback and as part of our sustainability objectives we have changed our policy and all new quotes created after 1st June 2024 will no longer include a glazed door by default. The glazed door will instead be offered as an optional chargeable component part that should be selected if required.
Reason for Change:
Baldwin Boxall constantly reviews activities to ensure the best possible customer service is provided while minimising our environmental impact. These are key factors of both our ISO9001 & ISO14001 approvals and this change is an opportunity to ensure equipment supplied is not only fit for purpose & compliant with applicable legislation but also supports our sustainability objectives.