2022 Annual customer satisfaction survey results

We are, again, delighted with the results from our latest customer survey – we have had a fantastic and overwhelmingly positive response!

We pride ourselves on the service we provide, however, we can never become complacent and our annual surveys help us to ensure that we are maintaining the levels that we expect to achieve.

Customers were asked questions about the service they have received from us in the past twelve months, their opinion on our products and how responsive we have been to their enquiries.

Here’s a selection of the many favourable comments we received:

I have been trading with Baldwin Boxall for years, I have always received a fantastic service. Long may it continue.

 

I wish all of our suppliers were as responsive and enthusiastic as Baldwin Boxall were.

 

You are exemplary.

 

Always an excellent service received from Baldwin Boxall

 

Recently started quoting (and winning) a little more business using Baldwin Boxall and the support and service has been excellent, thank you.

 

…always great service from your company, keep it up!

 

Keep up the good work!

 

Always first rate service from all the staff, and good reliable products.

 

Great team from sales to install and commissioning. Pleasure to work with you guys.

Thank you to everyone who responded to the survey.

Baldwin Boxall has made a contribution to the Alzheimer’s Society for every response we received.

Share

Latest News

Baldwin Boxall Communication Factory Expansion

Baldwin Boxall Celebrates Major Milestone: Factory Expansion Completion

Our factory expansion in East Sussex has now been successfully completed. This significant development has substantially increased our manufacturing capacity in the UK for domestic ...
Read More
Kerry Pert, Loudspeaker & VA Design Engineer

Team Member Spotlight: Kerry Pert, Loudspeaker and VA Design Engineer

Meet Kerry Pert, Loudspeaker and VA Design Engineer, Sales Department Kerry joined the Baldwin Boxall team eight months ago and forms an integral part of ...
Read More
OmniCALL EVC at the Fire & Safety Event, May 2024

Baldwin Boxall emerges as Industry Leader

Following a successful OmniCALL preview at the Fire & Safety Event, NEC Birmingham In a move set to redefine safety communication standards, Baldwin Boxall proudly ...
Read More
Scroll to Top
Our Revolutionising New EVC System

OmniCALL

Streamline protocols with unmatched connectivity, versatility, and sustainability.