2022 Annual customer satisfaction survey results

We are, again, delighted with the results from our latest customer survey – we have had a fantastic and overwhelmingly positive response!

We pride ourselves on the service we provide, however, we can never become complacent and our annual surveys help us to ensure that we are maintaining the levels that we expect to achieve.

Customers were asked questions about the service they have received from us in the past twelve months, their opinion on our products and how responsive we have been to their enquiries.

Here’s a selection of the many favourable comments we received:

I have been trading with Baldwin Boxall for years, I have always received a fantastic service. Long may it continue.


I wish all of our suppliers were as responsive and enthusiastic as Baldwin Boxall were.


You are exemplary.


Always an excellent service received from Baldwin Boxall


Recently started quoting (and winning) a little more business using Baldwin Boxall and the support and service has been excellent, thank you.


…always great service from your company, keep it up!


Keep up the good work!


Always first rate service from all the staff, and good reliable products.


Great team from sales to install and commissioning. Pleasure to work with you guys.

Thank you to everyone who responded to the survey.

Baldwin Boxall has made a contribution to the Alzheimer’s Society for every response we received.


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