Annual Customer Survey
The results of our highly anticipated 2025 Customer Survey have arrived, and we couldn’t be more thrilled. We can’t wait to share this fantastic update with you, our valued customers.
Our latest customer survey results are in, and we are delighted with the overwhelmingly positive response we received. At Baldwin Boxall, we take pride in the service we provide, but we never rest on our laurels. Our annual surveys allow us to ensure that we maintain the exceptional standards we strive for.
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we are very or extremely responsive to queries
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we are very or extremely good at understanding their needs
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our products are very or extremely high quality
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they are extremely likely to recommend Baldwin Boxall
We are proud to share the results with you
We asked our valued customers about their experiences over the past twelve months. From the responsiveness of our team to their opinions on our products, we left no stone unturned.
And guess what? The feedback we received was nothing short of fantastic! Here’s a glimpse into the treasure trove of glowing comments we received:
“Keep doing what you do. I have always had excellent service and support, regardless of who I am dealing with at Baldwin Boxall”
“You still maintain a family owned feel to your business dealings and the people I deal with at Baldwin Boxall are universally helpful and pleasant”
“Always communicative and quick to respond with flexibility when required.”
“Truly a great service”
“Our engineers like using Baldwin Boxall equipment due to how user friendly it is.”
We want to express our heartfelt gratitude to all the wonderful individuals who took the time to respond to our survey. As a token of our appreciation, Baldwin Boxall has made a contribution to the Children’s Respite Trust for every single response we received.
At Baldwin Boxall, it’s our mission to go above and beyond for our customers, and your feedback fuels our passion to continuously improve. Stay tuned for more exciting updates and initiatives as we keep striving for excellence!