EVC, short for Emergency Voice Communication, is a vital system designed for essential communication during emergencies. It encompasses a wide range of functions, primarily intended for use during emergency situations. EVC enables effective communication between building management, individuals in refuge areas, and emergency responders. Its purpose is to provide reliable communication in critical scenarios.

We offer two types of emergency voice communication (EVC) systems: the radial-wired Care2 and the loop-wired Omnicare. These systems ensure two-way communication during evacuations, particularly in fire or other emergency scenarios. Both Omnicare and CARE2 comply with BS5839-9 and BS8300 standards and feature options like fire telephones, disabled refuge units, steward telephones, and disabled toilet alarms.


Baldwin Boxall CARE2 Emergency Voice Communication System

Emergency Voice Communication

Introducing OmniCare, OmniCarePLUS and CARE2: The Ultimate All-in-One EVC System Solutions.

Loop Wired EVC

OmniCare EVC system is fully expandable and networkable, enabling up to 127 outstations. The first of its kind when introduced as a combined EVC system and now leads the way with installations throughout the world.


OmniCarePLUS makes it possible to install especially large Disabled Refuge/Fire Telephone Emergency Voice Communication (EVC) systems with up to 2,048 outstations on a single loop-wired system.

Radial wired evc

CARE2 is our radial-wired EVC system featuring monitored bidirectional communication outstations and has been developed to provide an alternative EVC option to our popular loop-wired OmniCare systems.

2-core loop & radial system

OmniCALL EVC system features a revolutionising patent-pending 2-core loop and radial design for enhanced flexibility. It features intuitive touch-screen controls, clear audio quality, and easy installation

Safe & Compliant

British Standards BS5839-9 Code of Practice

BS5839-9 is a code of practice for those who install, maintain and commission EVC systems, giving guidance on how to install an effective system as part of a fire detection and alarm system covering all components including wireless.

British Standards BS8300-2 Code of Practice

BS8300-2 is a BSI Standards Publication code of practice providing guidance on inclusive and accessible design of buildings and the spaces within them to ensure an accessible and inclusive environment.

British Standards BS9999 Code of Practice

BS9999 is a BSI Standards Publication providing guidance for fire safety in the design, management and use of buildings. It includes the provision of evacuation methods and placement of EVC systems.

The EVC System

OmniCare Emergency Voice Communication System
Baldwin Boxall CARE2 Emergency Voice Communication System

Emergency Voice Communication systems encompass a variety of different components. These include:

OmniCare Fire Telephone BVOCFL with Lock - Red

Fire Telephone

Type A outstations (telephone handset) which enable direct communication between the central control point and various locations within a building or building complex, enabling effective co-ordination during fire emergencies. Can also be used as a DRS point.

OmniCare Disabled Refuge BVOCA2G - Green

Disabled Refuge (DRS)

Type B outstations (handsfree), which serve as communication points specifically designed for mobility-impaired individuals seeking refuge and requiring evacuation assistance during emergencies. 

Combined DRS & Fire Telephone

Type C outstations provide the ability for two types of communication from a single location.

OmniCare Steward Telephone BVOCET - Green

Emergency/Steward Telephone

Type A outstations, similar to the fire telephone, the emergency/steward telephone facilitates communication between the central control point and designated emergency personnel or stewards responsible for managing safety during emergency situations. Typically used in stadia.

Roaming Telephones

Mobile 'plug-in' telephone handsets provide communication capabilities within a building or complex, allowing authorised personnel to stay connected and coordinate response efforts effectively.

Toilet Alarm for EVC & DTA

Emergency Assistance Alarms

Also referred to as 'Toilet Alarms', an added benefit of some EVC systems, enable persons to call for help from within a cubicle or similar area.

Emergency Assistance Products

Emergency Assistance

Emergency Assistance Alarm kit for our DTA4 control panel and OmniCare & CARE2 EVC systems. Available in white or brushed stainless steel finishes. 3-part kit with adhesive WC sign.

Emergency Assistance

Single-way, stand-alone toilet alarm kit. Available in white or brushed stainless steel. The 4-part kit includes control panel, over-door light, pull cord, reset switch and adhesive WC sign.

Why is EVC needed?

Emergency Voice Communication systems serve several critical purposes, including:

EVC Intended Use

An Emergency Voice Communication System is intended for use by:

In conclusion, an Emergency Voice Communication or EVC system plays a crucial role in enabling reliable communication among emergency personnel, occupants, and individuals with disabilities.

By implementing an EVC system, buildings can enhance safety measures, adhere to standards and regulations, and ensure effective communication during critical situations.

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